Resource Title

Incorporating Patient-Reported Outcomes Into Health Care To Engage Patients And Enhance Care

Abstract

The provision of patient-centered care requires a health care environment that fosters engagement between patients and their health care team. One way to encourage patient-centered care is to incorporate patient-reported outcomes into clinical settings. Collecting these outcomes in routine care ensures that important information only the patient can provide is captured. This provides insights into patients’ experiences of symptoms, quality of life, and functioning; values and preferences; and goals for health care. Previously embraced in the research realm, patient-reported outcomes have started to play a role in successful shared decision making, which can enhance the safe and effective delivery of health care. We examine the opportunities for using patient-reported outcomes to enhance care delivery and outcomes as health care information needs and technology platforms change. We highlight emerging practices in which patient-reported outcomes provide value to patients and clinicians and improve care delivery. Finally, we examine present and future challenges to maximizing the use of patient- reported outcomes in the clinic.

Use Case

Patient Care, Quality Improvement, Health Research, Policy/External Accountability

Implementation Considerations

Measure/Instrument selection; Scoring, interpretation and display of results; Adapting workflow to support PRO collection; Tools and systems to capture PROs

Resource Types

Publications

Data Collection Tools/Healthcare Settings

This manuscript describes PRO collection in both inpatient and outpatient settings, across a variety of conditions and specialties.

Generalizability to other settings and best practices

This manuscript describes PRO collection in both inpatient and outpatient settings, across a variety of conditions and specialties.

Acknowledgement of Funders

This work was funded by a grant from EDM Forum.